Terms for races, runners, and organizers.

These terms explain how Barq Lane accounts, event registrations, organizer responsibilities, payments, refunds, and race-day data work.

Accounts and registration

You are responsible for the account details, runner profile information, emergency contact information, category selections, and registration information you submit. Events may set their own eligibility rules, age minimums, waiver requirements, and race-day instructions.

Organizer responsibility

Organizers are responsible for their event details, pricing, routes, capacity, safety planning, race-day execution, communications, results, and compliance with any permits or approvals required for their event. Barq Lane provides software for registration and event operations; Barq Lane does not organize, stage, or supervise the races listed by third-party organizers.

Payments and platform fee

Barq Lane facilitates registration payments through the configured payment provider for the event, currently Amwalpay for Oman events. Runners do not pay Barq Lane to create an account. Organizers pay Barq Lane 2.5% per paid registration sold through their events on Barq Lane, unless a written agreement says otherwise.

Refunds and cancellations

Each event's organizer sets the event refund policy. Barq Lane helps record refund requests, approvals, settlement status, and audit history, but the organizer remains responsible for deciding whether a refund is allowed and for completing any required payment-provider settlement. If an event is cancelled, postponed, changed, or affected by weather, permit issues, safety concerns, force majeure, or other race-day conditions, the organizer is responsible for runner communications and any refund, credit, transfer, or deferral decision.

Reversed and disputed payments

If a runner's card issuer reverses a settled payment (a chargeback), the reversal is raised against the organizer's own Amwalpay merchant account and debited from that account directly. Barq Lane does not hold runner funds, does not maintain a reserve, and cannot meet a chargeback on an organizer's behalf. The organizer is responsible for the underlying registration and for responding to the dispute with their payment provider. Barq Lane provides the transaction record, gateway reference, and registration and audit history it holds to support that response.

Waivers and race-day risk

Running events involve physical risk. Barq Lane provides the liability waiver that runners — or a guardian, for a minor — accept during registration. Each acceptance is recorded against the registration with the waiver version, the language it was displayed in, and the time it was accepted, so the document a runner agreed to can be reconstructed later. Events may set additional eligibility rules, age minimums, and race-day requirements, and organizers remain responsible for the safety and conduct of their event.

Data and privacy

Barq Lane processes account, registration, payment-status, emergency-contact, minor/guardian, operations, communications, results, and audit data to run the platform. Our privacy notice explains the categories of data we collect, why we use it, retention expectations, and how account deletion interacts with financial and audit records.

Liability and disputes

These terms define the operating responsibilities between Barq Lane, organizers, and runners. Where an organizer has a separate written agreement with Barq Lane, or an event publishes its own event-specific terms, those apply alongside these terms.

Changes

We may update these terms as the platform changes. Material changes that affect active accounts or paid registrations should be communicated through the platform or by email.

Read the privacy notice or email hello@barqlane.com.